
SSL certificate caveats for using Timecard
When you connect to Timecard for the first time using any web browser, you'll notice an error message that says the certificate is invalid. The error says
- For Safari: Safari can't verify the identity of the website "your server IP address".
- For Chrome: The site's security certificate is not trusted!
- For Firefox: This connection is untrusted.
You will get this error no matter what browser you use. Every browser will complain that it's an invalid certificate. The reason for this is most SSL certificates are issued by standard certificate authorities. Your browser verifies the digital signature of the certificate authority, and accepts the certificate as a valid certificate issued by a trusted authority. In our case, the certificate has been issued by Marketcircle which is not recognized as a trusted certificate authority. It is a self-signed certificate, hence, your browser presents the error that the certificate for the website is invalid.
As a workaround, you must trust the certificate and proceed.
To trust the certificate in Safari
- In the alert window, click Show Certificate.
- Select the 'Always trust "Marketcircle Web Server" when connecting to "your server IP address" ' checkbox.
- Click Continue.
You'll be prompted for your password.
- Enter the password for a user with administrative privileges. Click OK.
The same approach is recommended for any other browser you are using.